We are a leading travel company in Sri Lanka providing a ‘best in class’ customer experience with the goal to be ‘The Ultimate Travel Planner’. Through our website, www.leisuretours.biz, our mobile applications and our other associated platforms, leisure and business travelers can explore, research, compare prices and book a wide range of services catering to their travel needs. Since our inception in 2006, more than million customers have used one or more of our comprehensive travel-related services, which include hotel bookings, homestays, holiday packages, car rentals, rail ticketing, activities and ancillary services. With over 1,000 hotels contracted across Sri Lanka, we are one of the leading tour operator company for domestic hotels.
A strong and “trusted” travel brand of Sri Lanka, our strengths include a large and loyal customer base, a multi-channel platform for leisure and business travelers, a robust mobile eco-system for a spectrum of travelers and suppliers, a strong technology platform designed to deliver a high level of scalability and innovation and a senior management team comprising of industry executives with deep roots in the travel industry.
We are dedicated to ensuring a superior user experience on our platform and a critical component of that is customer service. We provide customer support at all stages of our customer’s journey – before, during and after. Our customer “touch-points” include our website, mobile platforms, retail stores across the country addressing the needs of a large fragmented market of tour operators and a portfolio of B2E clients across Sri Lanka.